Student Portal
Invited students can access registration details and support requests.
Staff can send a secure password setup link after your portal account is provisioned. You can also submit staff-reviewed requests tied to an existing registration without signing in.
Message staff
Ask a question about an existing registration, access issue, or class requirement.
Open contact formUpdate contact info
Send corrected email or phone details for a registration that is already in progress.
Start contact updateCancel or reschedule
Request staff review for a seat cancellation, transfer, or preferred new date.
Start schedule requestCurrent support model
Staff-assisted support remains the right path for account-sensitive requests.
Use the portal request form for contact updates, cancellation review, reschedule review, or a message to staff. CTTi staff will verify the registration before making account, seat, or schedule changes.
Include this context
- What you need
- Tell staff whether this is about class selection, an existing registration, or support.
- Course or code
- Include the certification name, class title, or course code if you have one.
- Date and location
- Include the preferred session date, training center, virtual option, or onsite need.
Staff-reviewed request
Send a portal request.
Provide the registration reference and email used for the registration. Choose message staff, update contact information, request reschedule, or request cancellation so CTTi can route the request to the right staff queue.
Need help now?
Send a message to staff and include the course, date, location, and student or company details that apply to your request.